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    QATAR STEEL COMPANY FZE (Dubai, UAE)


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Sustainability > Developing a High Performing and Motivated Team > Training and Development

Training and Development

At Qatar Steel, we believe that investing in training and development programs cultivates a skilled and adaptable workforce, enhancing the organisation’s human capital. As part of our strategic objective to nurture human capital, we have therefore set a specific target to increase training hours per employee. This target is aimed at facilitating the growth and development of our workforce.

By 2026, we intend to achieve a milestone of 54 training hours per employee. Through increased training hours, we aim to empower our workforce, promote continuous learning, and equip our employees with the necessary tools and expertise to succeed in their roles.In 2022, our company has established partnerships with the World Steel Association, leveraging their steel university online programs to provide our employees with access to an extensive collection of Metallurgy courses.

Furthermore, based on the recommendation of our senior management, significant emphasis was placed on enhancing our training programs. We have introduced a range of new technical training topics, including Problem Solving and Decision-Making Skills for Engineers, Preventive and Predictive Maintenance, Process Plant Optimisation Technology, and Continual Improvement.

Additionally, we have incorporated soft skills courses such as Presentation Skills, Negotiation Skills, and Planning and Organising.We have also expanded our internal training program, organising it around five main categories: HSE Training, Technical Training, Soft Skills Training, English Language and E-learning.

The trainings requirements of each employee are used to compile an In-house training calendar, which is subsequently distributed to all employees via our departmental training coordinators.

In 2022, our training hours increased by almost 19% compared to 2021 and the cost of training per employee increased over 91% in the same period, indicating that the organisation is actively investing in its employees’ skill development and knowledge enhancement.

As part of our future plans, we are dedicated to increase the hours of training per employee per year primarily to meet the industry average of 40 hours and to become one of the best performers by 2026. Additionally, we are committed to diversifying our training programs to include sustainability-related topics. This expansion reflects our recognition of the importance of environmental and social responsibility in today’s business landscape.

In our upcoming plans for 2023, we are aiming to deliver a total of 22 HSE programs, 11 Technical programs, 6 Soft Skills programs, and 7 IT Skills programs.

+91% COST OF TRAINING PER EMPLOYEE IN 2022

Training and Development Unit 2020 2021 2022 2026
target
Total hours of training Hours 18,020 31,212 37,073 –
Training per employee
Hours/employee
17
29
32 54
Average cost of training per employee
QAR/employee
401
583
1115 –

PERFORMANCE REVIEW

At our organisation, we prioritise the growth and development of our employees. To achieve this, we have implemented a comprehensive Yearly Appraisal Process that assesses our employees’ performance in three key areas: technical performance, behavioural performance, and individually defined objectives. This process allows us to provide constructive feedback, recognise achievements, identify areas for improvement, and support their professional advancement within the company. Within our performance review process, we thoroughly examine the training requirements of our employees and design customised programs to address their individual needs.

To improve low performers’ performance, we have implemented a focused Performance Improvement Plan (PIP) in coordination with the Learning and Development Department. In 2022, we enrolled 17 employees in the PIP.

Performance Review Unit 2020 2021 2022
Male employees that regularly receive a performance review % 100% 100% 100%
Female employees that regularly receive a performance review % 100% 100% 100%
Overall employees that regularly receive a performance review % 100% 100% 100%

100% OF EMPLOYEES RECEIVE A YEARLY PERFORMANCE REVIEW

  • Developing a High Performing and Motivated Team
  • Diversity and Equal Opportunities
  • Labour Management Relationships
  • Recruitment and Management of Talents
  • Training and Development

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