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    SUSTAINABILITY MANAGEMENT APPROACH


    • Message From Chairman
    • MD & CEO's Message
    • Sustainability Policy
    • Qatar Steel Highlights 2021
    • Stakeholder Map
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    • Material Sustainability Issues
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    CREATING A BALANCED ECOSYSTEM


    • Responsible Sourcing And Material Consumption
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    APPENDICES


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    BUILDING THE FUTURE


    • Product Innovation And Operational Efficiency
    • Product Quality and Traceability
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    DEVELOPING A HIGH PERFORMING
    AND MOTIVATED TEAM


    • Training and Development

    QATAR STEEL COMPANY FZE (Dubai, UAE)


    • Engaging with Stakeholders
    • Materiality & Maturity Assessment
    • Summary of Stakeholders Activities
    • Sustainability Performance Data
    • Reducing environmental impact

    ENSURING A SAFE AND HEALTHY WORK ENVIRONMENT


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    Qatar Steel Company FZE


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  • Home
  • About Us
    • Company Profile
      • Chairman’s Message
      • MD & CEO’s Message
      • Vision, Mission and Values
      • Board of Directors
      • Management Team
      • Regional Leadership in Steel Production
      • Our Production Facilities
      • Investment in Subsidiaries and Associates
      • Qatar Steel Memberships
      • History and Recognitions
  • Products
    • Our Main Products
    • Product Specifications
    • Product Quality
    • Sales & Marketing
  • Certifications
  • Sustainability
    • SUSTAINABILITY MANAGEMENT APPROACH
      • Message from Chairman
      • MD & CEO’s Message
      • Sustainability Policy
      • Qatar Steel Highlights 2021
      • Stakeholder Map
      • Sustainability Framework
      • Material Sustainability Issues
      • Strategy Map
      • Sustainability Roadmap 2021
      • Sustainability Performance Data
      • Qatar Steel’s COVID-19 Response
    • Building the Future
      • Product Innovation and Operational Efficiency
      • Product Quality and Traceability
      • Customer Satisfaction
    • Ensuring A Safe and Healthy Work Environment
      • Employee and Contractor Safety
      • Safety Governance
      • Safety Training
      • Emergency Response Preparedness
      • Occupational Health
    • Contributing to Qatar’s Development
      • Qatarization
      • Local Procurement
      • Community Investment
    • Creating a Balanced Ecosystem
      • Responsible Sourcing and Material Consumption
      • Efficient Energy Usage
      • Reducing Emissions
      • Water Consumption and Effluents
      • By product Management and Recycling
      • Biodiversity & Ecotoxicity
    • Developing a High Performing and Motivated Team
      • Training and Development
    • Practice Good Governance
      • Corporate Governance
      • Accountability and Ethics
      • Risk Management
      • Internal Audit
    • Achieving Profitable Growth & Business portfolio
      • Growth Strategy
      • Operational Overview
      • Financial Highlights (Consolidated)
    • Appendices
      • Reporting Scope and Boundary
      • Maturity Assessment
      • GRI Content Index and IPIECA Index
    • Qatar Steel Company FZE (Dubai, UAE)
      • Engaging With Stakeholders
      • Materiality & Maturity Assessment
      • Summary of Stakeholders Activities
      • Sustainability Performance Data
      • Reducing environmental impact. Decoupling growth from our environmental impact
      • Lifecycle assessments
      • Code of Ethics and Business Conducts
      • Feedback/Complaints
      • QSFZE Sustainability Policy
  • Customers
  • Procurement
    • Vendor Registration
    • Supplier Portal
    • NOC for Export
    • Purchase of Ferrous Scrap
    • HSE Procedures for Contractors
    • TAWTEEN – Supply Chain Localization Program
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Sustainability > Developing a High Performing and Motivated Team > Training and Development

Training and Development

Qatar Steel proceeds in the process of building a high performing, expert staff, dedicated to organizational excellence, as to deliver on our business strategy. At Qatar Steel, we have In-House, Overseas, Local Training programs, E-learning, English courses, and Development packages to ensure skill-building of our employees. The Learning and Development Department always improves its educational infrastructure, methodologies, and content material to make sure that our training programs are always up to date. In particular, our in-house learning facilities are set to guide non-stop education and talent development of our personnel, mainly of our youthful workforce, and in the post-Covid era, we have boosted our e-learning programs.

Training Company-Wide
2016 2017 2018 2019 2020 2021
Average hours of training per year for employee
9.0
12.7
29.0
24.0 16.80 29.4
Total Cost of Training (QAR)
669,687
972,842
1,852,786
1,487,041 429,592 619,392

E-learning programme

Technology and innovation are a high priority for our business and became even more crucial in 2020 due to the need to transfer to online remote training due to the pandemic. An e-learning programme was piloted the at beginning of 2020 and is still active. This E-learning became a game changer for the Learning and Development (L&D) function in its ability to continue training during the pandemic, as all in-person classroom trainings were halted to avoid any contamination risks.

During 2021, E-learning was a steady presence in our training function due to various reasons such as enhancing of our training methodology, diversifying of our training delivery and the pandemic constraint for social distancing.In the e-learning, we have two distinct segments that covers different training topics.

  1. The first segment is provided by a third party that covers programs such as Business Strategy and Operations,Networking, Internetworking, Security and DATABASE Systems, Finance, Human Resources and Administration, Management and Leadership and Professional Effectiveness.
  2. The second module cover mainly HSE topics like Heat Stress Awareness, Environmental Management Awareness
    and Occupational Health Awareness. It is exclusively designed internally by our HSE team:
E-learning report 2021 – Third party
Category No. Of Employees Modules Completed Training hours
Management 18 131 60
Senior 39 402 189
Intermediate 22 156 80
Grand total 79 689 329
E-learning report 2021 – HSE
Category Qatari Expats Total Attended
Heat Stress Awareness 128 873 1,001
Environmental Management Awareness 88 789 877
Occupational Health Awareness 69 650 719
HSE Refresher 42 483 525
Total 327 2,795 3,122

Organization Cultural Survey

With an objective to improve the Organization by reinforcing values and boost employee morale to maintain a positive work environment, Qatar Steel has successfully conducted an Organizational Cultural Survey in Q4 2021. The Survey was accessible to all employees online. The inspiration behind was to sense the “employees feel” on certain prime organizational drives covering through twelve wide-ranging categories including HSE, Benefits &Rewards, Job Satisfaction, Work atmosphere, Work life balance, and service quality and standards of Information Technology, Learning & Development, Facility Services etc.

The Survey occurred while Qatar Steel was riding the waves of one of the toughest business challenges it has ever faced since its establishment following the outbreak of Covid-19.Nevertheless, the overall satisfaction index stands at 3.87 out of a scale of 5 which is quite impressive as it is only slightly below the 3.98 reached in the previous survey (2017) and also shows a constantly growing trend since the survey was first rolled out:

The Qatar Steel Management was pleased to take note of the overwhelming enthusiasm demonstrated by employees of all levels and ranks across the organization by their active participation in the survey and shown high regards to their valuable inputs, independent opinions and suggestions for improvement.

The assembled data has been analyzed in-depth by a taskforce applying SWOT tactics in order to identify gaps and formulate an all-embracing action plan. Improvement areas have been earmarked and prioritized to improve the quality of services and take the employee satisfaction level to its zenith.

  • Developing a High Performing and Motivated Team
  • Training and Development

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