Qatar Steel uses the Balanced Scorecard approach; this measures strategic performance along four dimensions: financial, internal business processes, customer satisfaction and learning and growth. Metrics have been developed in each of these areas to monitor progress towards strategic objectives. We help employees reach these targets by developing specific and informative job descriptions, which assist employees in understanding their duties, and guides managers in setting their team on the correct track. Additionally, the HC department conducts yearly performance appraisals and reward the best performers with merit increases and bonuses, and awards to incentivize employees to achieve better organizational performance. Qatar Steel rewards its best-performing employees with additional incentive mechanisms, including the QC-Circle reward for bestperforming teams, an annual bonus, and HSE-related awards.